What does Rencore consider a Microsoft 365 user?

Rencore Governance is licensed by the number of Microsoft 365 users in your tenant.

A user in the connected Microsoft 365 tenant needs to be licensed for Rencore Governance when

  1. The account is active/enabled
  2. The account has a Microsoft 365 or Office 365 license

If any of the conditions above are not met, then the user is not counted.

Shared Mailboxes, External users and guests without a license are not counted as users.