Rencore Governance is licensed by the number of Microsoft 365 users in your tenant.
A Microsoft 365 user needs to be licensed when
- The account is active/enabled
- The account has Microsoft 365 or Office 365 license
- The account has an Exchange mailbox
If any of the conditions above is not met, then the user is not counted.
External users and guests without a license/mailbox as well as shared mailboxes are not counted as users.