FAQ
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      3. FAQ

      What does Rencore consider a Microsoft 365 user?

      Rencore Governance is licensed by the number of Microsoft 365 users in your tenant.

      A user in the connected Microsoft 365 tenant needs to be licensed for Rencore Governance when

      1. The account is active/enabled
      2. The account has a Microsoft 365 or Office 365 license

      If any of the conditions above are not met, then the user is not counted.

      Shared Mailboxes, External users and guests without a license are not counted as users.