Rencore Governance is licensed by the number of Microsoft 365 users in your tenant.
A user in the connected Microsoft 365 tenant needs to be licensed for Rencore Governance when
- The account is active/enabled
- The account has a Microsoft 365 or Office 365 license
If any of the conditions above are not met, then the user is not counted.
Shared Mailboxes, External users and guests without a license are not counted as users.